Our Team

Founding Team
With 20+ years of pet product manufacturing experience, possessing deep insights into global market trends.

R&D Team
10 industry veterans developing 200+ new SKUs annually.

Production Team
160+ professionals achieving:
Daily output of 3,000 units
Average 8+ years of industry experience in key positions
Core competencies:
Laser cutting precision machining (tolerance <0.5mm)
Intelligent warehousing system (40% inventory turnover improvement)
Flexible production lines (48-hour rapid prototyping)

Quality Control Team
25-member QA/QC specialists implementing:
Triple inspection system (raw materials/in-process/finished goods)
Compliance with 8 international certifications including ISO 9001 & BSCI
Comprehensive testing protocols:
▸ Tensile testing
▸ Anti-slip verification
▸ Endurance evaluation
▸ Salt spray testing on metal components

International Business Department
15-member global trade experts with:
Average 5+ years of industry experience
Multilingual capabilities covering major trade languages
Specialized in cross-border E-commerce solutions and OEM/ODM services

  • Leather, PU, and Webbing Collars/Leashes/Harnesses
    Combining durability with modern aesthetics
  • Rope Collars/Leashes
    Lightweight and ideal for active pets
  • Fabric Harnesses
    Engineered for comfort and safety
  • Accessories
    Functional and stylish additions to complement our product line

FAQ

  • What materials are used in your products?
    Our dog collars, leashes, and harnesses are crafted from premium materials such as heavy-duty nylon, reinforced polyester, and soft neoprene for comfort and durability. All hardware (buckles, D-rings, etc.) is made of rust-resistant, high-quality metal.
  • Are your products safe for all dog breeds and sizes?
    Yes! We offer a wide range of sizes (XS to XXL) and adjustable designs to fit dogs of all breeds, from small Chihuahuas to large German Shepherds. Check our size guide for details.
  • Do your products meet international safety standards?
    Absolutely. Our products comply with global safety certifications, including REACH and CA65 standards. We prioritize pet safety in every design.
  • Can I customize products with my logo or branding?
    Yes! We provide OEM/ODM services for bulk orders. Contact our sales team to discuss logo embroidery, custom colors, or unique design requests.

Ordering & Shipping

  • What is the minimum order quantity (MOQ)?
    For standard products, MOQ is 200 pieces per design. Custom orders may vary based on complexity.
  • How long does production take?
    Standard orders ship within 25 working days. Custom orders may require 50 working days (depending on design approval).
  • Do you offer samples?
    Yes! Sample orders are available for quality checks. Contact us for pricing and shipping details.
  • What shipping options do you provide?
    We ship globally via DHL, FedEx, or sea freight. Delivery times and costs depend on your location and order size.

Quality

  • How do I clean the products?
    Most items can be hand-washed with mild soap and air-dried,It depends on the choice of raw materials.Avoid machine washing to preserve hardware integrity.
  • Are your products waterproof?
    Our nylon and polyester products are water-resistant, but not fully waterproof. For heavy outdoor use, consider our weather-resistant harness line

Wholesale & Customization

  • Do you offer discounts for bulk orders?
    Yes! We provide tiered pricing for wholesale buyers. The larger your order, the better the discount.
  • Can I request a custom design not listed on your website?
    Absolutely! Share your sketches or ideas, and our design team will create a prototype for approval.
  • What payment methods do you accept?
    We accept T/T

Customer Support

  • How do I contact your team?
    Email us at social@vigorouspet.com or message via WhatsApp +8613606776923. We reply within 24 hours.
  • Why Choose Us?
    15+ Years of manufacturing expertise 100% Quality Control before shipping Competitive Pricing for wholesalers and retailers Fast Turnaround and reliable global logistics

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